Fan Plugs partners with brands to create customized layouts of our digital-product platform. Collectively, Fan Plugs and our affiliates, partners, and associates will be labeled as “Fan Plugs Parties”. Celebrities who use our platforms to deliver digital products will be classified as “Clients”
within this policy. When using an extension (website) licensed by Fan Plugs, our Privacy Policy covers our affiliation with such entities. Keep in mind that brands we partner with have their own Privacy Policies that affect the consumer. We strongly suggest reviewing their policies along with
ours when visiting Fan Plugs websites.
Our websites collect passive data when you visit any Fan Plugs platform, and occasionally from third parties. Segments of this information may be considered personal information under applicable laws in some states/countries. Information that identifies you individually (such as your phone number, e-mail address, name), and additional information, including IP addresses and cookies, are never shared with any person/entity outside of Fan Plug Parties. If we combine information that is
considered to be non-personal with personal data, Fan Plugs will treat the collective information as personal data/information under this Privacy Policy.
This platform may affiliate links/websites such as 3rd-party websites, platforms, social media, or foreign systems, which are enforced by the privacy policy of the 3rd-party. You understand and acknowledge that Fan Plugs is not accountable/responsible in any way for the privacy, security, or
practices of any 3rd-party.

User Input Information


Fan Plugs may collect personal data/information from you when you:
1. Log In or Create an Account on our Platforms.
a. Fan Plugs Parties collects your name and email address and the other information that you provide, such as a telephone number, when you register or login, update, or add information to your account.
b. We may store payment information (such as credit or debit card details) but only if you choose to save it to your account through the wallet option. Card information solely entered at checkout as a guest is never held or monitored by Fan Plugs.
2. Purchase digital products on our platforms.
a. Fan Plugs Parties collects the information that you provide when requesting a Fan Plugs digital product, including your email address, name, and any mobile phone contact number you choose to provide and the request you enter. Fan Plugs never processes payment information you provide when you pay for a purchase. We use 3rd-party transaction-processors that utilize encryption technology to keep your information secure (SSL certified checkout). We collect data/information of the
recipients that you provide to us to the extent necessary to provide the Fan Plugs digital products, either as part of the content or for the transaction itself (for example, we share the recipient’s name and the details of the request with the applicable Fan Plugs “Client”).
3. Promotional activations/events.
a. Fan Plugs collects the information that you provide when you enter a contest, sweepstakes or promotional activities through our platform. Each promotion has its own terms and conditions or official rules, which you should review as they may contain other requirements.
4. Customer Service.
a. Fan Plugs collects the data/information that you submit to provide customer service.
5. User Input on our platforms.
a. Fan Plugs Parties collect data/information when you submit any document/file to us, such as a video, photo, email, text, social media post, and, if you are a Client, when you submit digital products.
6. Client users.
a. When you use our platform as a client, we may collect your name, email address, phone number, and the social media usernames your agency/convention provides, along with Fan Plugs products prepared by you. Fan Plugs’s payments to you are made through the Fan Plugs affiliate (convention, agency, etc.) you are associated with. You should review your associated affiliate’s privacy policy before providing your personal information, as it is responsible for personal data/information.


Cookies and Tracking Technologies


1. Cookies and Tracking
a. When you use our platforms, we and third-party advertising and analytics companies and other third party partners may use a variety of tracking and other technologies that automatically/passively obtain certain information whenever you visit the Site or otherwise interact with us or our platforms/social media.
b. The data/information Fan Plugs Parties collect may include:
i. Time & dates associated with your visit to our platform;
ii. Pages you visited while using our platform;
iii. Affiliate links you click on through our sites;
iv. Web pages you visit before/after visiting our platform;
v. SEO (search engine optimization) outputs/inputs that led to you visiting our platform;
vi. IP address, mobile device identifier, operating systems, or internet browsers you utilize when visiting our platform;
vii. location data from your monitor/phone, if you have opted-in (you may
disable the collection of precise location data through the settings on the
browser/device used to visit our platform, but your approximate location
may remain available through its IP address or other data/information that
we collect);
c. The methods that may be used to collect Usage Information include the following:
i. Cookies. Cookies are data files placed on a device’s browser when it is
utilized to visit the platform or access our website content. Cookies, Flash
cookies, and other local storage devices may be used.
ii. Embedded Scripts. An embedded script is used collect information about your user-interface actions with the platform. The script is only active while using our platform, and it is immediately deactivated or deleted after you leave/exit the URL.


How We Use Information


How Fan Plugs uses your information:
1. to process your request for a Fan Plugs product, deliver messages via email, and process data/information you provide through our platform;
2. to communicate with you about your purchases or account, our business-relationship with you, and your use of the platform, such as by verifying your identity/information, checking on the status of a digital product or request. We may send you text messages if you have provided us with your phone number;
3. to establish and manage a relationship with you as a Talent User or a Fan Plugs Partner;
4. to send you promotional emails. To stop receiving email messages, click on the “unsubscribe” link in the footer of the promotional email;
5. to deliver a Promotion.
6. to assist you with customer service, resolving issues, and to evaluate our processes;
7. to gather data about platform traffic and user interactions;
8. to alter the content and promotions we display to analyze trends and statistics;
9. for internal business purposes, such as improving our platform, user interface, digital products, and to comply with legal requirements such as our record keeping and document retention policies
How We Share Information
We share non-personal information, such as aggregated statistics and de-identified information, with third parties to the extent permitted by applicable law. Fan Plugs also shares personal information as provided below in more detail. We do not share personal information with any third party to use for its own marketing or promotional purposes without your consent.
Data Security
Fan Plugs takes reasonable security measures to protect the information submitted to us. Keep in mind, no method of transmission over the Internet, or method of electronic medium, is 100% safe or
secure and you use our platform and transmit information to us at your own risk.


Additional Questions


If there are any questions regarding this privacy policy, please contact us using the information
below.


Email
support@fanplugs.com

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PRIVACY POLICY